About The Role:

Reporting into the Chief Network Officer, the Global Head of NetDev and Strategic Partners will own and scale Paysend's global payments network end-to-end. You will drive both network expansion and relationship management excellence across banking partners, PSPs, global card schemes — Visa, Mastercard, China UnionPay and the direct participation into local payment schemes or/and wallets. You will lead a team of RM Directors alongside with the product team across its 3 pillars; Payins, Payouts, and Banking + Regulatory.

Strategic planning is done as one Network team alongside the CNO. Company priorities are funneled through a Network-led prioritization process that you will help shape and execute.

What You'll Do (Responsibilities):

• Own the entire end to end lifecycle of Network requirements to launch

• Lead the hunt, evaluation, and onboarding of new banking partners, PSPs, APMs, and local rails to expand global coverage, improving unit economics as well as a balance of full redundancy

• Own commercial and contract negotiations from term sheet to go-live

• Drive strategy and execution for direct participation in local payment schemes where it creates strategic advantage — e.g. BLIK, SEPA, FPS…

• Manage principal relationships with global card schemes: Visa, Mastercard, China UnionPay

• Manage principal relationships with global strategic banks

• Build the business case, regulatory plan, and operational readiness for direct scheme access in priority markets

• Manage

• Lead, coach, and scale a team of RM Director sacross AMER, EMEA, and APAC

• Implement a world-class RM excellence framework: QBRs, partner scorecards, SLAs, escalation paths, and health metrics

• Drive continuous improvement in partner performance across cost per transaction, uptime, FX, settlement terms, and feature adoption

• Act as senior executive sponsor for Tier-1 strategic partners and own high-impact escalations

• Ensure all partnerships meet Regulatory, Compliance, Legal, Risk, and Treasury requirements

• Partner daily with the Network Product team

• Translate partner capabilities into product requirements and go-to-market plans

• Feed market and partner intelligence back into the Network prioritization process

• Contribute to Network department strategy alongside the CNO

• Help run the Network-led priority process that funnels company-wide priorities into an executable network roadmap

• Own the P&L impact of network costs, deliver annual savings & routing optimization targets alongside product

• Represent Paysend at scheme forums, industry bodies, and strategic partner summits

• Own the Processes + Procedures of everything Network

• Own and manage the Critical incidence escalation process

• Own and manage Risks and controls around our Network and providers
  

What You’ll Need To Be Successful In This Role:

• Essential qualifications:

  • 10+ years in payments/fintech/banking, 5+ years leading global network or partnership teams

  • Direct experience negotiating with Banks, PSPs and/or Visa, Mastercard, or China UnionPay at scheme level, with Existing C level network

  • Track record of securing, direct access or sponsorship to local payment schemes like SEPA, BLIK, Faster Payments, etc.

  • Deep expertise in cross-border payments, card rails, A2A, and local payout methods

  • Experience building and leading senior RM/Partnership Director teams globally

  • Strong commercial acumen + regulatory fluency for licensing and scheme rules

  • Launched products requiring deep scheme and/or banking and payment/FX integration

  • Needs to be strategic & hands-on setting direction and goals

  • An Influencer, commanding respect with partners, regulators, and scheme boards

  • Cross-functional operator who thrives partnering with Product, Regulatory, Treasury, legal, commercial and execs

  • Total ownership who treats the network like a product, ships improvements, measures impact, improves process and GRC

  • Manger to lead a team of RMs, for their company goals & initiatives as well as their personal growth

Why Join Paysend?

• Make a Global Impact: Directly impact millions of users worldwide

• Accelerate Your Career: Benefit from internal mobility, mentoring programs, and continuous learning opportunities

• Thrive in a Connected, Global Organization: Collaborate with colleagues across our international hubs and more

• Embrace a Principle-Driven & Focused Culture: Work in an organization guided by strong principles and values that actually help you achieve more than you thought possible

• Enjoy Competitive Compensation and Benefits: Receive a competitive salary, benefits, and flexible work arrangements