About The Role:

Reporting into the Chief Network Officer, the Global Head of NetDev and Strategic Partners will own and scale Paysend's global payments network end-to-end. You will drive both network expansion and relationship management excellence across banking partners, PSPs, global card schemes — Visa, Mastercard, China UnionPay and the direct participation into local payment schemes or/and wallets. You will lead a team of RM Directors alongside with the product team across its 3 pillars; Payins, Payouts, and Banking + Regulatory.

Strategic planning is done as one Network team alongside the CNO. Company priorities are funneled through a Network-led prioritization process that you will help shape and execute.

What You'll Do (Responsibilities):

• Own the entire end to end lifecycle of Network requirements to launch

• Lead the hunt, evaluation, and onboarding of new banking partners, PSPs, APMs, and local rails to expand global coverage, improving unit economics as well as a balance of full redundancy

• Own commercial and contract negotiations from term sheet to go-live

• Drive strategy and execution for direct participation in local payment schemes where it creates strategic advantage — e.g. BLIK, SEPA, FPS…

• Manage principal relationships with global card schemes: Visa, Mastercard, China UnionPay

• Manage principal relationships with global strategic banks

• Build the business case, regulatory plan, and operational readiness for direct scheme access in priority markets

• Manage

• Lead, coach, and scale a team of RM Director sacross AMER, EMEA, and APAC

• Implement a world-class RM excellence framework: QBRs, partner scorecards, SLAs, escalation paths, and health metrics

• Drive continuous improvement in partner performance across cost per transaction, uptime, FX, settlement terms, and feature adoption

• Act as senior executive sponsor for Tier-1 strategic partners and own high-impact escalations

• Ensure all partnerships meet Regulatory, Compliance, Legal, Risk, and Treasury requirements

• Partner daily with the Network Product team

• Translate partner capabilities into product requirements and go-to-market plans

• Feed market and partner intelligence back into the Network prioritization process

• Contribute to Network department strategy alongside the CNO

• Help run the Network-led priority process that funnels company-wide priorities into an executable network roadmap

• Own the P&L impact of network costs, deliver annual savings & routing optimization targets alongside product

• Represent Paysend at scheme forums, industry bodies, and strategic partner summits

• Own the Processes + Procedures of everything Network

• Own and manage the Critical incidence escalation process

• Own and manage Risks and controls around our Network and providers
  

What You’ll Need To Be Successful In This Role:

• Essential qualifications:

  • 10+ years in payments/fintech/banking, 5+ years leading global network or partnership teams

  • Direct experience negotiating with Banks, PSPs and/or Visa, Mastercard, or China UnionPay at scheme level, with Existing C level network

  • Track record of securing, direct access or sponsorship to local payment schemes like SEPA, BLIK, Faster Payments, etc.

  • Deep expertise in cross-border payments, card rails, A2A, and local payout methods

  • Experience building and leading senior RM/Partnership Director teams globally

  • Strong commercial acumen + regulatory fluency for licensing and scheme rules

  • Launched products requiring deep scheme and/or banking and payment/FX integration

  • Needs to be strategic & hands-on setting direction and goals

  • An Influencer, commanding respect with partners, regulators, and scheme boards

  • Cross-functional operator who thrives partnering with Product, Regulatory, Treasury, legal, commercial and execs

  • Total ownership who treats the network like a product, ships improvements, measures impact, improves process and GRC

  • Manger to lead a team of RMs, for their company goals & initiatives as well as their personal growth

Why Join Paysend?

• Make a Global Impact:

Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally.

• Own Meaningful Outcomes:

We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand.

• Grow with Us:

As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies.

• Collaborate with Exceptional People:

Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers.

• Move Fast and Make Things Happen:

We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results.

• Be Part of Our Journey:

We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.