Community Manager - Freelance
About The Role:
Paysend is a global fintech company reshaping international money transfers. With over 10 million customers worldwide, Paysend enables fast, secure, and low-cost remittances to more than 170 countries. We’re now focusing on engaging Indian communities across the UK and EU to help them send money home more affordably and conveniently.
What You'll Do (Responsibilities):
Build relationships with Indian associations, professional networks, student bodies, and cultural groups in the UK & EU.
Engage with high-density Indian hubs (London, Leicester, Birmingham, Glasgow, Leeds, Edinburgh)
Promote referral campaigns and structured adoption programs within diaspora clusters
Create localized content aligned with the India narrative (“Maximise Every Rupee”, UPI speed, fixed-fee transparency)
Build and manage presence in community WhatsApp groups, LinkedIn groups, Telegram channels, and diaspora forums
Partner with Indian business owners (retail stores, grocery chains, telecom shops, travel agencies) for offline activation
Collect structured feedback from the community and share insights with Product & Growth teams
Support new users in onboarding and first-transfer completion
What You’ll Need To Be Successful In This Role:
Fluent in English and Hindi + at least one Indian regional language (Punjabi / Gujarati / Tamil preferred)
Strong understanding of Indian diaspora dynamics in the UK & EU
Experience in community management, grassroots marketing, or diaspora engagement
Entrepreneurial mindset - able to build networks from scratch
Comfortable working independently and reporting measurable outcomes
What We Offer
Competitive salary + performance-based incentives
Opportunity to shape Paysend’s India corridor growth strategy in the UK & EU.
High-visibility role with direct commercial impact
Global fintech exposure with startup-level agility
Why Join Paysend?
Make a Global Impact: Directly impact millions of users worldwide
Accelerate Your Career: Benefit from internal mobility, mentoring programs, and continuous learning opportunities
Thrive in a Connected, Global Organization: Collaborate with colleagues across our international hubs and more
Embrace a Principle-Driven & Focused Culture: Work in an organization guided by strong principles and values that actually help you achieve more than you thought possible
Enjoy Competitive Compensation and Benefits: Receive a competitive salary, benefits, and flexible work arrangements
- Department
- Consumer
- Locations
- United Kingdom
- Remote status
- Hybrid
About Paysend
At Paysend, we’re on a mission to simplify cross-border payments for everyone by creating the world’s biggest open, instant digital payment network.
As a next-generation integrated global payment platform, we connect consumers and businesses to pay and send money online anywhere, anyhow, and in any currency.
Founded in 2017 with the introduction of card-to-card transfers, we now offer a comprehensive suite of financial solutions that go beyond traditional money transfers.With a global reach and offices in London, Belgrade, Dublin, and Miami, we’re proud to serve millions of customers in over 170 countries.
Our platform delivers interoperability across major card networks like Mastercard, Visa, and China UnionPay, as well as local payment schemes, connected by the largest digital payment network. We provide access to over 20 billion endpoints to make cross-border payments simple and accessible for everyone.But we’re not just about technology; we’re about people.
At Paysend, you’ll thrive in a connected, principle-driven culture that empowers you to solve complex challenges in the world of global finance. Join our talented global team and revolutionize the world of global payments while accelerating your career growth.
Paysend: Simplifying Cross-Border Payments for Everyone.