Fraud Operator (Night shift)
What's the role about
We are currently seeking dedicated and reliable agent to join our night shift team.
This role involves working 12-hour shifts for two consecutive days, followed by two days off, providing you with a balanced work-life schedule.
Key Responsibilities:
Required Skills/Competencies/Experiences:
- Online monitoring of transactions in the specialized software;
- Making decisions regarding blocking/unblocking of accounts, making decisions regarding transactions;
- Investigating fraudulent activities;
- Reviewing complaints;
- Communicating with third-party financial institutions upon investigation and prevention of fraud;
- Detecting new fraudulent sсhemes and participation in the improvement and refinement of fraud monitoring systems.
Required Skills/Competencies/Experiences:
- Ideally you will have at least a year of relevant experience in Fincrime/Antifraud at a payments processor, card acquirer or bank.
- Bachelor’s degree is preferred;
- Working experience in fraud-monitoring or Fincrime division in banks or financial service provider is preferred
- A basic knowledge of SQL is essential
- Advanced English language skills
- Department
- Consumer
- Locations
- Belgrade
- Remote status
- Hybrid
About Paysend
At Paysend, we’re on a mission to simplify cross-border payments for everyone by creating the world’s biggest open, instant digital payment network.
As a next-generation integrated global payment platform, we connect consumers and businesses to pay and send money online anywhere, anyhow, and in any currency.
Founded in 2017 with the introduction of card-to-card transfers, we now offer a comprehensive suite of financial solutions that go beyond traditional money transfers.With a global reach and offices in London, Belgrade, Dublin, and Miami, we’re proud to serve millions of customers in over 170 countries.
Our platform delivers interoperability across major card networks like Mastercard, Visa, and China UnionPay, as well as local payment schemes, connected by the largest digital payment network. We provide access to over 20 billion endpoints to make cross-border payments simple and accessible for everyone.But we’re not just about technology; we’re about people.
At Paysend, you’ll thrive in a connected, principle-driven culture that empowers you to solve complex challenges in the world of global finance. Join our talented global team and revolutionize the world of global payments while accelerating your career growth.
Paysend: Simplifying Cross-Border Payments for Everyone.
Fraud Operator (Night shift)
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